Cookie statement

This cookie policy governs the use of cookies and similar technologies as part of your visit to our website and the associated services. Heraklith is a registered trademark of Knauf Insulation and this process is managed by Knauf Insulation BV as data manager, located at Florijnstraat 2, 4903 RM in Oosterhout and registered with the Chamber of Commerce in Breda under number 20038161. We process data in accordance with all legislation for the protection of personal data.

You can prevent cookies from being stored or you can delete cookies that have already been saved by adjusting the settings in your browser. Through the links below you can find help to adjust these settings on the website of the browser you use. Please note that disabling cookies may prevent some features of the website from working properly when you visit the website again.

• Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
• Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Safari: https://support.apple.com/kb/PH21411?locale=nl_BE&viewlocale=en_US.

If you have a complaint about the processing of your personal data, you can always contact us via dpe.nl@knaufinsulation.com or by sending your request via the contact form of our website. If you are not satisfied with our response, you can submit a complaint to the competent Personal Data Protection Authority.

We use the following cookies:

Functional cookies

Functional cookies are technically necessary cookies, for example for the website to function properly or for providing services. These are cookies that remember your user preferences and settings, possibly allow Javascript to play videos, and, for example, remember the contents of your shopping cart.

Analytical cookies

These cookies have no or minor consequences for your privacy, and are only used to obtain information about the quality and effectiveness of our website. We use Google Analytics cookies for this. To ensure your privacy, we have signed a processor agreement with Google, the last part of your IP address is masked, and we will not share your information with Google for any other purpose.

Tracking cookies

We only use tracking cookies if you have given us permission for this. This involves the following cookies:

List of cookies

Name Purpose
CookieConsent Stores the user's cookie consent state for the current domain.
has_js Registers whether or not the user has activated JavaScript in the browser.
SESS#

Preserves users states across page requests.

__utm.gif

Google Analytics Tracking Code that logs details about the visitor's browser and computer.

__utma

Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.

__utmb

Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit..

__utmc

Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.

__utmt

Used to throttle the speed of requests to the server.

__utmz

Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

GPS

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

PREF

Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.

VISITOR_INFO1_LIVE

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.